Please keep in mind
1. Please store your valuables in a safe place.
2. If you have pets, they MUST be put inside a kennel/cage.
3. If you do not have all of the required cleaning tools, the cleaning services maybe limited.
4. If you request laundry service, please separate your clothes and have your laundry loaded in the washer machine. If you need to hang dry your laundry, please make sure your have a clothes hanger.
5. If you are not home or fail to provide the wrong information on how to enter your house, the cleaning session will be canceled and you will not receive any refund.
Cancellation policy
3 days before the reserved date: 100% refund
2 days before the reserved date: 50% refund
1 day before the reserved date or less: Non-refundable
*If you would like to reschedule your reservation, please check the availability with us at least 3 days before the original reserved date (no later than 5:00pm KST).